How it works

Five steps, and Sentioo replies for you.

A guided onboarding, no technical setup. You stay in the driver's seat.

Connect your PMS

Sentioo plugs directly into your property management tool to pull listings, bookings, and messages.

Connection in under 5 minutes

Native integrations

We are working to add more PMS

Import your properties

Automatic import from your PMS, or guided if you prefer to confirm each field. Sentioo reads your listings, your welcome guide and your house rules, then fills in the gaps with you.

Everything ready in minutes

Property analysis

House rules

12 rules detected

Amenities

WiFi, oven, dishwasher, parking…

Neighborhood & access

Restaurants, transit, beaches

Codes & access

To complete

Sentioo automatically fills missing areas

You stay in control

With human approval, every reply waits for your go-ahead before it is sent. In full autonomy, Sentioo replies on its own and shows you everything. In between, Hybrid mode alternates based on your hours. Adjustable per property, at any time.

One-click manual takeover

Inbox

3 conversations

SL
Sonia
1In progress
Airbnb · Appart Sérénité09:47
Great, thanks, I'll let you handle it!
MD
Marc
DraftConfirmed
Airbnb · Villa Azur11:46
We're arriving around 5:30pm on the 12th, does that work?
TR
Thomas
Prospect
Booking · Maison Castellas10:32
And do you have gear for young children?

One mode per property: Copilot, Hybrid, Autopilot

Only what matters reaches you

Sentioo handles the routine: arrivals, departures, special requests, coordinating your team. You are only called on when a situation truly needs a human: it is then escalated to the right person, at the right moment.

Email, push, WhatsApp or SMS

Early check-in

To approve

Requested slot: 1pm. Fee: €30. Sent to your welcome host.

Escalation created· 1 send

The guest reports a water heater issue. Sentioo notified your concierge by SMS.

Sentioo improves with you

When a question keeps coming back, Sentioo suggests a new rule. You accept, adjust or decline: every decision sharpens the replies that follow, whether you approve each message or let Sentioo run on its own. Your welcome guide stays the reference.

Sharper replies every week

Rule suggestion

Seen in 6 conversations

Guests often ask where to park. Add a parking answer?

AcceptAdjust

Rule added to the welcome guide