Guides

In-depth guides on guest messaging, check-in, responsiveness and PMS integrations. Written once, kept current.

  1. Guide

    Airbnb response rate: two numbers people confuse

    Response rate and response time do not count the same messages. What each one measures, what pulls it down and the one oversight that really costs you.

    · 7 min

  2. Guide

    Managing multiple Airbnb listings: the day that breaks

    It is not the number of properties that weighs, it is the overlap. Measured on three units: days with two movements go from 20 to 92.

    · 11 min

  3. Guide

    Starting an Airbnb management business

    Legal status, licence, first client: what actually stops an Airbnb management business arrives at the third property, and it is called evening cover.

    · 13 min

  4. Guide

    Short-term rental rules in France: the real picture

    National law sets a floor, the town hall decides the rest. The four settings your commune actually controls, and what they cost a host.

    · 11 min

  5. Guide

    Airbnb co-host: what the status actually gives

    The three Airbnb co-host permission levels, what each one opens, then the three things none of them gives you, payouts included.

    · 12 min

  6. Guide

    Airbnb house manual: what it never covers

    The house manual and the check-in instructions are two separate documents delivered at two different moments. What the manual can never absorb.

    · 8 min

  7. Guide

    Airbnb automated messages: send, adapt, reply

    Airbnb and Booking both send scheduled messages. Here is what that covers, where it stops and how Sentioo adapts the message then handles the replies.

    · 10 min

  8. Guide

    Airbnb self check-in: what it changes

    Airbnb self check-in removes the handover, not the questions. What changes, which messages still matter and how to decide property by property.

    · 13 min